OAGConsumer_Complaint

To file your complaint, please fill out all sections of the form below. Provide as much information as possible. Fields marked with an asterisk (*) are required. The form will not submit without this information. If you do not receive a "Thank You" page, please go back and check the information you entered. The office will notify you if any action is to be taken.

Section I: How Do We Reach You? Your Contact Information

Your name*

Address*

City

State

Zip

Home Telephone

Work Telephone

Email Address*

Best Contact Time

Section II: Who is Your Complaint Against? Business Contact Information

Name of Person*

Anyone Else

Name of Business*

Address

City

State

Zip

Telephone

Website or Email

Product or Service

Section III: What Happened? Details of Incident

Amount involved?

How did you pay?

Cash

Credit Card

Debit Card

Loan

Lay Away

Check

Other (explain)

When did it happen?

Have you contacted the company about your complaint?

When did you contact them?

What did you ask them to do?

Refund

Repair

Deliver Service or Product

Perform Service

Replace or Trade Product

Other (explain)

What did they do?

What other agencies have you contacted about your complaint?

How and where did you learn about the product or service?

Have you or the business filed a lawsuit?

Describe your complaint in detail. Describe the events in the order that they happened.

(Maximum 500 Characters, Approximately 5 lines)

+ If you need more space, select this link to email the OAG Consumer Complaint Office directly:

consumercomplaint.oag@dc.gov

and put your name and the date in the subject field of the email.

Section IV: Next Steps OAG Review

May we share your complaint with the business?

Yes

May we share your complaint with other law enforcement agencies?

Yes

By submitting this information, I hereby attest to the accuracy or truthfulness of the content.

Yes

Date*

Signature*

(Please type your name)

To review the information before you submit, or to print a copy for your records, select Printable Version , then select the print icon from the browser window.